Our commitment in each CPG Soft project is complete and comprehensive, therefore:

• We advice the client in pre-sale project stages.
• We support the project´s feasibility analysis by means of “Opportunity Assessment”, defining the areas where our solution adds value and guarantees return on investment.
• We design and execute CPG Suite´s implementation projects.
• If required, we offer code customization services to solve 100% of each projects needs.
• We support our clients before, during and after the systems implementation.
• Finally, we offer consulting services, post implementation, to evaluate the business improvement opportunities, by means of an optimum utilization of our solutions tools.

All these services are provided following a standard implementation methodology (tested in dozens of installations) with the help of an implementation team (furnished by CPG Soft and/or a business partner), where the following roles and functions take place:

• Project Managers.
• Functional Consultants (responsible of understanding business needs and designing the systems configuration, guaranteeing simple use and solution tracking.
• Technical Supervisors (responsible of solutions architecture).
• Technical Consultants (responsible of systems customization design and execution and for the integration with clients “legacy” systems).
• Instructors.
• Operational assistants (for on site support of system´s use and operation).
• Programmers.